Home Care Assistant RFC Transport Site Transport Coordinator Routing Comp Intelligence Patient Portal EHR Platform
LC
RFC Virtual Care Queue
Red Fox Clinic — Lexington Clinic Network
System Live
SM
In Queue
5
Awaiting assignment
In Visit
2
Active consults
Avg Wait
18m
Today's average
Urgent
1
Flagged patients
Virtual Queue — Red Fox Clinic
5
LC Physicians — Available
3
Active Consults
2
You're in the queue!
The nurse at Red Fox Clinic will prep you shortly. A Lexington Clinic doctor will connect virtually for your visit.
4 patients ahead of you
Estimated wait: ~20 minutes
Video Consult — Dorothy Combs
DOB: 06/12/1942 · Medicare · HTN, T2DM
LIVE
📹
LC Physician — Dr. Ramesh Nair
Primary Care · Lexington, KY
APP on-site
RFC
Visit notes (APP)
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Dorothy Combs
RHC visit · In progress
DOB06/12/1942 (83)
InsuranceMedicare Part B
Visit typeRHC — E/M Level 4
Billing providerAPP (NP on-site)
ConsultDr. R. Nair (LC)
📋
Referral / Orders
Route to LC if needed
RHC All-Inclusive Rate (AIR) — Medicare
$152+
Per qualifying visit · CMS-set rate · Updated annually
Telehealth fallback rate
~$98
If billing structure is wrong
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CMS Billing Compliance Checklist
All conditions required to preserve the $152+ AIR
APP is billing provider of recordNP or PA on-site at RFC submits claim under their NPI, linked to RHC CCN. LC physician is consult only — never the billing provider.
APP physically present 50%+ of hoursRHC requires NP/PA on-site for at least half of all operating hours. This model satisfies that requirement.
APP is W-2 employee at RFCCannot use contracted or agency staff to satisfy this requirement. Must be direct employment at RHC site.
51% primary care visitsAt least 51% of all RFC encounters must be for primary care. Specialty-only pivot voids RHC status.
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Location grandfathering — verify annuallyIf RFC's area loses HPSA/MUA designation, clinic must remain at this physical address to retain grandfathered status. Relocation = re-certification.
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CHOW — inherited liability riskLC accepts RFC's full Medicare history on assignment. Pre-acquisition audit of overpayments and compliance gaps is critical before closing.
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Never code as distant-site telehealthIf the LC physician is listed as billing provider for RFC visits, CMS pays ~$98 telehealth rate — not the AIR. The app workflow must prevent this routing error.
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App Compliance Guardrails
Built into the queue platform
Session log captures APP as initiating providerTimestamps and role assignments stored immutably for CMS audit defense.
Billing flag auto-set to RHC CCN + APP NPIPlatform blocks claim submission if LC physician NPI is in the billing provider field.
HIPAA BAA coverage confirmedAll video, session, and patient data flows are BAA-covered. End-to-end encryption required.